Pay Rate $13.00
Job Level Entry Level
Shift Part-time Seasonal
Category Rides

DARK NIGHTS ATTENDANT

Hersheypark

Description:

As a Dark Nights Attendant you will ensure our guests are safe and having fun throughout their experience at a Dark Nights attraction. Dark Nights attendants will have opportunities to join the Hersheypark® Attractions team year round after 2022 Halloween operating season is over.

Dark Nights™ is a frightfully immersive haunt experience that spreads its shadows over the Hersheypark® landscape every evening, including four horrifying haunted houses. 

Job Functions:

Dark Night attendants may be required to do one or all of the following tasks depending on attraction assignment:

  • Maintains safety through addressing safety concerns and enforcing rules in attraction queues, haunted houses, and scare zones
  • Ensure efficient and consistent guest movement throughout haunted houses.  Assist guests who may become frightened or disoriented while inside of the attraction by directing them to the closest exit
  • Assist in maintaining overall safety of all guests, co-workers, and performers within the attraction
  • Assists supervisors, fellow attendants, and guests with standard operational procedures, including providing direction during emergency situations
  • Provide excellent customer service to the guests of Hersheypark® through greeting guests and answering questions related to the attraction
  • Comprehend written and verbal instructions, retain information, and consistently enforce all attraction safety, park, and departmental policies including, but not limited to: enforcing the attraction rules and following all safety procedures
  • Communicate via radio, phone devices, and verbally for the purposes of communicating emergency situations with guest and team members
  • Keep a safe and clean work area
  • Other job duties as assigned

Requirements:

Basic Qualifications:

  • Must be at least 16 years of age on the day of applying for this position.

Additional Qualifications:

  • Must be friendly, upbeat, and work well with other employees and  be able to interact with our guests in a fast pace environment
  • Must be able to work in dark, tight spaces that have multiple different sensory elements, including: lighting effects, loud noises, artificial scents, and fog elements.
  • Must be able to handle stressful working conditions and accept a high degree of accountability
  • Must have reliable transportation to and from work for your scheduled shifts
  • Complete basic math without use of a calculator
  • Must be able to speak, write, and understand English
  • Must have the ability to safeguard confidential information
  • Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines

Working Conditions:

  • Must be able to work weekends throughout September and October and attend any associated training required for position
  • Must be able to work flexible hours and shifts, including afternoons and evenings
  • Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather.  Work varies between indoors and outdoors based on assigned position
  • Physical requirements would include ability to stand (for up to 6 hours at a time), walk, bend at the waist and knees and have repeated manual dexterity, and the ability to push, pull, and reach above shoulder level
  • May require lifting up to 35 pounds without assistance on a regular basis

*Candidates offered Attraction / Dark Nights Attendant / Lifeguard positions will be required to complete pre-employment drug testing.

 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer