Pay Rate TBD
Job Level Management
Shift Full-time
Category Food & Beverage


Hershey Lodge



This position is responsible for assisting in the supervision and the administration of the food and beverage activities of the Revelry Chophouse and other outlets as assigned at the Hershey Lodge.

Job Functions (Items marked with an asterisk are essential functions of this position):

  • Monitor and support guest service and hospitality standards proactively. Ensure the correct service techniques are consistently demonstrated by all staff.*
  • Control reservations and seating of the restaurant to ensure service standards are maintained (where applicable), as well as the use of the reservation system.*
  • Coordinate food and beverage training, including regular reviews and updates of standards. Train, coach, motivate, and support staff. Cross train and support other F&B outlets as needed.*
  • Control wage and supply costs within budget. Ensure proper cash control procedures are followed daily.*
  • Complete inventories as needed or scheduled. Order and maintain par levels of product inventory.*
  • Ensure the work and service areas are clean and organized. Maintain all safety, health, and sanitation standards.*
  • Report and follow up on maintenance needs using the work order system. Coordinate with support departments as needed.*
  • Understand all F&B items offered (including ingredients, allergens, methods of preparation, and proper service).*
  • Perform other duties as assigned.


Basic Qualifications:

  • Minimum of 4 years of related experience.
  • 18 years of age or older.
  • Must have a valid Driver's License
  • Completion of high school or GED
  • Bachelor’s degree - Business, Hospitality
    • Bachelors can be replaced with 4 years of related experience.
  • Minimum of 1 year supervisory experience.

Additional Qualifications:

  • Prior food and beverage supervisory experience is required.
  • Fluency in restaurant beverage management, product knowledge, and bar operations is essential.
  • Basic computer skills in Microsoft Office, including Word and Excel.
  • Knowledge and experience in POS system(s).
  • Demonstrated ability to interface and interact professionally with managers, employees, and guests.
  • Knowledge and use of service, labor, and cost controls in F&B a plus.
  • Demonstrated leadership, team-building, motivating, and organizational skills.
  • Post-Employment - Current ServSafe and RAMP Certification preferred; must obtain certifications as a condition of continued employment in this position. Effective application of the training is required.

Physical Demands & Working Conditions

  • While performing the duties of this job, the employee is required to:
    • Reaching Forward Frequent (34-66%)
    • Lifting Frequent (34-66%) (35lbs maximum weight)
    • Reaching Overhead Frequent (34-66%)
    • Bending Frequent (34-66%)
    • Standing Constant (>67%)
    • Walking Constant (>67%)
  • Must be able to speak and read the English language.
  • Schedule will vary according to operating needs, but will include days, evenings, weekends, and holidays.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer